Job Description – Assistant Manager – Learning & Development

Company: Ritwik Finance Enterprises Pvt. Ltd.
Department: Human Resources
Location: Jaipur, Rajasthan
Experience: 2–5 Years (NBFC / Banking / Financial Services preferred)

Job Summary

We are looking for a proactive and result-oriented Assistant Manager – Learning & Development to design, coordinate, and deliver training programs for employees across our branches and Head Office. The ideal candidate should have a good understanding of sales, credit, and operations, preferably in the NBFC or banking sector, along with strong communication and presentation skills.

Key Responsibilities
Training Needs Analysis
Identify training requirements for current joiners and existing employees.
Coordinate with Sales, Credit, Operations, and HR teams to identify skill gaps.
Develop training plans based on business requirements and employee performance.
Employee Training & Development
Conduct induction and onboarding training for current employees.
Deliver training on LAP (Loan Against Property), sales processes, credit assessment, documentation, customer handling, and operational procedures.
Conduct product, process, compliance,



and soft-skills training.
Organize refresher training sessions for branch and field employees.
Training Content Development
Prepare training presentations, manuals, SOPs, assessments, and learning materials.
Develop training modules based on company policies and business processes.
Keep training content updated as per changes in products, policies, and procedures.
Training Coordination
Coordinate with Branch Managers, Regional Managers, State Heads, and departmental teams for training schedules.
Conduct classroom, virtual, and on-the-job training sessions.
Ensure timely completion of mandatory training programs.
Training Effectiveness & Reporting
Conduct assessments and feedback sessions to evaluate training effectiveness.
Track employee participation, assessment scores, and training completion.
Maintain training MIS, attendance records, and monthly training reports.
Measure the impact of training on employee productivity and business performance.

Required Skills
Solid communi

Pay: ₹13,000.00 - ₹46,000.00 per month

Work Location: In person

📌 Learning And Development Coordinator Jaipur
🏢 Ritwik Finance Enterprises
📍 Jaipur