Department: Front Office
Reports To: Front Office Manager

Job Summary

The Front Office Supervisor is responsible for supervising daily front office operations, ensuring smooth check-in and check-out procedures, maintaining guest satisfaction and supporting the front office team in delivering excellent service.

Key Responsibilities
Supervise daily front office operations.
Ensure smooth check-in and check-out procedures.
Welcome guests and assist them with their requirements.
Handle guest inquiries, complaints and requests professionally.
Coordinate with Housekeeping, Reservations and other departments.
Monitor room status and ensure proper room allocation.
Supervise front office staff and assign daily duties.
Ensure accurate billing, payment collection and cash handling.
Maintain guest records and prepare daily reports.
Ensure proper communication between shifts.




Assist the Front Office Manager in daily operations.
Maintain high standards of guest service and hospitality.

Qualifications and Skills
Diploma or degree in Hotel Management or a related field.
Previous experience in a hotel or resort front office.
Positive communication and customer service skills.
Knowledge of hotel management systems (PMS).
Robust leadership and problem-solving skills.
Good organizational and interpersonal skills.

Key Objective

To ensure smooth front office operations, effective team supervision and excellent guest satisfaction throughout the guest's stay.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages:
Food provided

Work Location: In person

📌 Front Office Supervisor Kumarakom (India)
🏢 Rhythm Kumarakom
📍 India