Job Summary:

We are looking for a Sales Coordinator to manage all after-sales activities, AMC renewals, customer follow-ups, and service coordination to ensure customer satisfaction and long-term business relationships.

Key Responsibilities:
Handle post-sales activities and maintain regular follow-ups with existing customers.
Track AMC expiry dates and follow up with customers for timely renewals.
Prepare and share AMC, service, maintenance, and spare parts quotations.
Coordinate with service engineers for service visits, preventive maintenance, and complaint resolution.
Handle customer queries, complaints, and service requests, ensuring timely closure.
Maintain customer databases, AMC records, warranty details, and service history.
Follow up on pending quotations, purchase orders, approvals, and outstanding payments.
Coordinate with the sales, service, and accounts teams for smooth operations.
Identify opportunities for AMC renewals, upgrades,



and repeat business.
Prepare regular reports on AMC renewals, pending service calls, customer follow-ups, and payments.

Required Skills & Qualifications:
Graduate in any discipline; technical background preferred.
1–3 years of experience in sales coordination, after-sales support, or AMC management preferred.
Good communication, customer-handling, and follow-up skills.
Proficiency in MS Excel, Word, email, and CRM/ERP software.
Solid coordination, organizational, and documentation skills.

Key Objective: Ensure timely AMC renewals, effective after-sales support, customer satisfaction, and repeat business from existing customers.

Pay: ₹30,000.00 - ₹35,000.00 per month

Advantages:
Health insurance
Leave encashment
Provident Fund

Work Location: In person

📌 Sales Co Ordinator After Sales Vashi
🏢 Mpower India Private
📍 Vashi