30 Oct
|
EXL Service
|
Gurugram
30 Oct
EXL Service
Gurugram
Job Description: English speaking Travel expert with prior experience in handling Travel queries over call, mail/ chat. Positive knowledge of Airlines Fares/Hotel & Car bookings and working experience on GDS handling all types of travel related queries including Ticket Issuance/Re-issue/Refunds/EMDs.
Maintaining high accuracy, productivity standards and should have willingness to learn.
Will have Interaction with clients through email for query resolution and should build and maintain valuable working relationships with customers.
Responsibilities: Will have Interaction with clients through email for query resolution and should build and maintain positive working relationships with customers.
Participate in process improvement initiatives, be flexible and change ready in a energetic work workplace. Required to work on all Indian holidays as the process requires to follow servicing market holidays.
Qualifications: Graduate with working experience in Travel Industry
📌 Senior Executive Gurugram
🏢 EXL Service
📍 Gurugram