Technical Support Executive – Job Description

Company: CKARIN MEDREC
Industry: Optical Surgical Cameras & Equipment

CKARIN MEDREC is looking for a skilled and experienced Technician / Service Engineer to join our technical team. The ideal candidate should have valuable technical knowledge and hands-on experience in the installation, servicing, maintenance, and troubleshooting of optical surgical cameras and related equipment.

Key Responsibilities:
Install, configure, and test optical surgical cameras and related equipment.
Perform regular servicing, maintenance, and inspection of equipment.
Diagnose and troubleshoot technical issues and provide effective solutions.
Repair and replace faulty components when required.
Visit customer locations, hospitals, clinics, and other institutions for installation and service support.
Provide basic technical guidance and product training to customers and users.
Maintain service reports and records of installations, repairs, and maintenance work.
Coordinate with the technical and sales teams to resolve customer issues efficiently.




Ensure equipment is functioning properly and meets required performance standards.
Maintain proper knowledge of current products, technologies, and servicing procedures.

Requirements:
Previous experience as a Technician, Service Engineer, or Technical Support Executive is preferred.
Good knowledge of electronic, electrical, optical, or technical equipment.
Experience in servicing surgical cameras, optical equipment, or similar technical devices will be an added advantage.
Strong troubleshooting and problem-solving skills.
Ability to work independently and handle on-site service calls.
Good communication and customer service skills.
Willingness to travel for customer visits and service requirements.

Job Type: Full time
Company: CKARIN MEDREC
Experience: Relevant technical/service experience preferred
Location: Baguiati

Interested candidates with relevant technical experience are encouraged to apply by sending their resume to +91-XXXXXXXXXX].

Pay: ₹11,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Technical Support Executive Baguiati
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