International Voice Associate

Location: Infopark, Kochi, Kerala
Qualification: Bachelor's Degree (Mandatory)
Experience: Recent graduates or candidates upto 1 year of experience in International Voice Process
Salary: ₹17,000 per month (in-hand) + performance bonuses up to ₹5,000 per month

Job Description

We are looking for enthusiastic and customer-focused candidates for the position of International Voice Associate. The ideal candidate should have excellent English communication skills and be willing to work night shifts.

Requirements
Bachelor's degree is mandatory.
Excellent English fluency, both verbal and written.
Recent graduates or candidates upto 1 year of international voice process experience can also apply.
Willingness to work night shifts and adapt to changing schedules.
Ability to work independently and as part of a team.
Valuable interpersonal and customer-handling skills.

Responsibilities




Handle inbound and outbound customer calls professionally.
Resolve customer queries, complaints, and service requests efficiently.
Provide accurate information about products, services, and processes.
Maintain excellent customer experience and communication standards.
Update customer interactions and records in the system.

Pay: ₹17,000.00 - ₹20,000.00 per month

Advantages:
Commuter assistance
Health insurance
Provident Fund

Application Question(s):
Are you comfortable handling international clients?
How would you rate your English communication skills on a scale of 1 to 5?

License/Certification:
Degree (Required)

Shift availability:
Night Shift (Required)

Work Location: In person

📌 International Voice Associate Kochi
🏢 NSK Logistics
📍 Kochi