Patient Counsellor

Location: Chhaoni, Sadar, Nagpur (Near Poonam Chambers)

Salary: ₹2.5–4 LPA + Incentives

We are looking for a patient-focused and customer-oriented Patient Counsellor to guide patients through their prescribed online treatment journey, explain treatment plans, assist with payments and appointment scheduling, and ensure timely follow-ups.

Key Responsibilities
Counsel patients on doctor-prescribed treatment plans and next steps.
Explain treatment perks, payment details, and onboarding procedures.
Assist patients with payment completion and online session scheduling.
Maintain accurate patient records, payment status, and appointment details.
Conduct regular follow-ups and resolve patient queries.

Requirements
Candidates with 1+ year of experience in customer support, counselling,



or operations can apply.
Excellent spoken and written English communication skills.
Strong customer service, convincing, and problem-solving skills.
Must have a personal laptop.
Willingness to work from the office in Chhaoni, Sadar, Nagpur.
Comfortable working 6 days a week (Monday to Saturday) in rotational shifts:
Morning: 7:00 AM – 11:30 AM
Evening: 4:00 PM – 8:30 PM

Ideal Candidate: Responsible, proactive, empathetic, and comfortable working in a quick-paced startup workplace.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Patient Care Coordinator Sadar (Sadar Bazaar)
🏢 Fixhealth
📍 Sadar Bazaar