A. Patient Reception & Registration
Welcome patients and visitors professionally.
Register patients and update their demographic details accurately.
Guide patients regarding laboratory tests, diagnostic services, and doctor consultations.
Verify prescriptions and required patient information.

B. Billing & Cash Management
Prepare bills for laboratory tests, scans, consultations, and other services.
Collect cash, UPI, card, and other authorized payments.
Issue receipts and maintain accurate daily cash and billing records.
Ensure proper handling of discounts, refunds, and credit billing as per company policy.

C. Appointment Management
Schedule doctor consultations, ultrasound scans, ECG, TMT, and other diagnostic services.
Coordinate with doctors, technicians, and other departments regarding patient appointments.
Manage walk-in patients and appointment queues efficiently.
Inform patients about appointment timings and necessary test preparations.

D.



Laboratory & Clinic Coordination
Coordinate with laboratory staff for sample collection and test processing.
Assist patients with enquiries regarding test availability, turnaround times, and report collection.
Coordinate home collection requests with the concerned team.
Ensure reports are delivered to the correct patients through approved channels.
Maintain proper coordination between the laboratory, clinic, radiology, and billing departments.

E. Customer Service
Answer basic patient enquiries in person and over the telephone.
Handle patient concerns politely and escalate complaints to the appropriate person.
Maintain a clean, organized, and skilled reception area.
Ensure patient confidentiality and a positive patient experience.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Clinic / Laboratory Front Office Receptionist Elamakkara
🏢 LIVE LABS
📍 Elamakkara