Job Summary:

We are seeking a highly motivated and sales-driven individual to join our team as an E-commerce Social Media Customer Executive. As an onsite worker, you will be responsible for chatting with customers, supporting their purchases, and providing exceptional customer service.

Key Responsibilities:
Respond to customer inquiries and provide product information via chat.
Support customers in making purchases and address any concerns.
Upsell and cross-sell products to increase sales revenue.
Provide replacement support and resolve customer complaints.
Meet sales targets and performance metrics.

Requirements:
Excellent communication and interpersonal skills.
Proficient in English language (written and spoken).
Ability to work at office environment.
Strong sales and customer service skills.
Familiarity with e-commerce platforms and social media.

Working Hours:
Day shift: 8:30 am - 5:30 pm
Night shift:



5:30 pm - 2:30 am

Salary:
₹10,000 - ₹13,000 per month

Advantages:
Opportunity to work with a dynamic and growing e-commerce company.
Versatile office work arrangement.
Performance-based incentives and bonuses.

If you are a motivated and sales-driven individual with excellent communication skills, we encourage you to apply for this exciting chance.

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹13,000.00 per month

Benefits:
Leave encashment

Ability to commute/relocate:
Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Language:
English (Preferred)

Location:
Kozhikode, Kerala (Preferred)

Shift availability:
Night Shift (Required)

Work Location: In person

📌 Social Media Customer Executive Kozhikode
🏢 fetch international
📍 Kozhikode