Job Title: Logistics & Customer Service Coordinator
No. of Vacancies: 1
Job Location: Vasai, Maharashtra
Working Days: Monday to Saturday
Working Hours: 9:00 AM to 6:00 PM

Job Summary

We are looking for an organized and customer-focused Logistics & Customer Service Coordinator to manage shipment coordination, factory dispatch schedules, freight forwarder communication, and customer order tracking.

Key Responsibilities
Act as the primary point of contact for freight forwarders and third-party logistics (3PL) providers.
Coordinate domestic and international shipment arrangements and dispatch schedules.
Track shipments and provide timely status updates to customers and internal teams.
Coordinate with the factory, warehouse, sales, and documentation teams to ensure on-time dispatches.
Manage customer order tracking, delivery schedules, and shipment-related inquiries.
Follow up with transporters, shipping lines, freight forwarders, and logistics partners.
Resolve shipment delays, delivery issues, and customer complaints promptly.
Maintain shipment records, dispatch reports,



and logistics-related documentation.
Ensure smooth coordination between order confirmation, dispatch, and final delivery.

Required Qualifications & Skills
Bachelor's degree or diploma in Logistics, Supply Chain Management, Commerce, or a related field.
Experience in logistics coordination, dispatch, customer service, or supply chain operations preferred.
Valuable coordination, follow-up, and problem-solving skills.
Solid verbal and written communication skills.
Proficiency in MS Excel, email, and order tracking systems.
Ability to manage multiple shipments and priorities efficiently.

Preferred Experience: 1–3 years in logistics, dispatch, supply chain, or customer service coordination.

How to Apply: Interested candidates may send their updated CV with details of their logistics or customer service experience.

Pay: ₹20,000.00 - ₹50,000.00 per month

Perks:
Food provided
Provident Fund

Work Location: In person

📌 3 Logistics & Customer Service Coordinator Vasai Virar (Vasai-Virar)
🏢 Rexnord Elect. & Cntl. Ltd. ( INDIA )
📍 Vasai-Virar