Job Title: Manager – Business Processing

Role Overview:We are looking for an experienced Manager – Business Processing to oversee the Business Processing Department, manage daily operations, and ensure smooth and effective workflow.

Key Responsibilities:
Oversee the day-to-day operations of the Business Processing Department.
People Management - Manage and guide team members.
Monitor productivity, quality, and turnaround time (TAT).
Ensure accuracy and efficiency in business processing activities.
Identify and implement process improvements.
Prepare and review operational reports.
Handle escalations and resolve operational issues.
Ensure compliance with company policies and process guidelines.

Skills Required:




Minimum 10 years of experience in BPO.
Previous experience in team management and process handling.
Solid leadership and communication skills.
Valuable analytical and problem-solving abilities.
Proficiency in MS Office, especially Excel.
Experience in the insurance domain or international BPO operations will be an added advantage.

Work Details:
Working Days: Monday to Friday
Week Off: Saturday & Sunday
Timing: 9:30 AM – 6:30 PM

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Manager Business Processing Mangalore (India)
🏢 Nuon connect private
📍 India