30 Oct
|
Chinmay Finlease
|
India
30 Oct
Chinmay Finlease
India
Key Responsibilities:
Call customers who have opted for insurance products to explain policy perks, coverage, terms, and exclusions.
Collect customer feedback on the insurance purchase journey and overall experience.
Address customer queries and concerns related to insurance products, policy issuance, claims, and processes.
Coordinate with insurers, brokers, and internal teams to resolve customer issues.
Develop customer education content, FAQs, scripts, and simple communication materials explaining insurance products.
Maintain daily call reports, feedback records, query logs, and monthly MIS.
Identify recurring customer concerns and suggest improvements to the customer experience.
Pay: ₹25,000.00 - ₹45,000.00 per month
Advantages:
Versatile schedule
Health insurance
Provident Fund
Work Location: In person
📌 Insurance Customer Support Ahmedabad (India)
🏢 Chinmay Finlease
📍 India