30 Oct
|
Acute Informatics
|
India
30 Oct
Acute Informatics
India
Troubleshooting & fixing desktop / laptop OS, e-mail client Creating OS images to reduce the OS deployment time
Mentoring L1 teams unresolved issues.
Leading the L1 teams in absence of Team Leader
Ability to quickly analyze & diagnose technical problems
Independently generates solutions based on analytical, technical skills and train other team members
Problem determination and resolution within SLA's
Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations
Patch management for desktops – ensure critical patches are updated on schedule
Pay: ₹23,000.00 - ₹26,000.00 per month
Education:
Bachelor's (Required)
Experience:
Desktop support: 2 years (Required)
Work Location: In person
📌 Desktop Support Engineer Gurugram (India)
🏢 Acute Informatics
📍 India