Service Coordinator / Client Operations Surat (India)

Service Coordinator / Client Operations Surat (India)

30 Oct
|
Business Skool
|
India

30 Oct

Business Skool

India

Job Title: Service Coordinator / Client Operations

Company Name: Business Skool

Location: Surat, Gujarat (Work from Office)

Job Type: Full-Time

Salary Range: ₹15,000 to ₹27,000 per month

Contact / HR Phone Number: +91-XXXXXXXXXX

About the Role:

Business Skool is looking for a dynamic and organized Service Coordinator to smoothly handle client coordination, communication, and internal operations. This role focuses on managing the execution of workshops, foundation programs, and transformation programs, while delivering an exceptional client experience.

Key Responsibilities:
Client Coordination & Communication: Coordinate with clients via regular calls, messages, and Zoom/physical meetings, and share scheduled updates on time.
Follow-ups & Support: Conduct regular follow-ups on client assignments, resolve client doubts/queries, and provide timely guidance.
Welcome Process: Make welcome calls and send welcome messages for Workshops, Foundation Programs, and Transformation Programs to guide new clients through the process.
Program & Event Coordination: Support workshops and events, maintain batch-wise updates on Google Sheets, and coordinate closely with internal teams.
Coach/Implementor Meetings:



Schedule meetings with coaches and implementors based on client requirements, sharing details with all participants.
Database & Documentation: Accurately maintain and update client databases, entry sheets, and service records.
Events & Travel: Be willing to travel for scheduled company events across Gujarat (reporting at 7:45 AM on event days and leaving only after all tasks are completed).

Requirements & Competencies:
Robust communication, client handling, and problem-solving skills.
Excellent coordination, follow-up, and multi-tasking abilities.
Productive time management and proper documentation/record management skills.
Willingness to travel across Gujarat for company events.
Customer-focused approach with robust team coordination skills.

Work Details & Schedule:
Work Location: Surat, Gujarat (Work from Office)
Working Days & Timings: Monday to Saturday | 9:45 AM – 6:30 PM
Employment Type: Full-Time

How to Apply:

Interested candidates can call directly or share their updated Resume via WhatsApp: Contact Number: +91-XXXXXXXXXX

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:
Cell phone reimbursement
Commuter assistance
Paid sick time

Work Location: In person

📌 Service Coordinator / Client Operations Surat (India)
🏢 Business Skool
📍 India

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