30 Oct
|
Skoda
|
Guwahati
Key Responsibility :
Welcome and assist walk-in customers, visitors, and guests professionally.
Manage incoming calls and direct them to the appropriate department.
Maintain visitor registers and customer records accurately.
Coordinate customer appointments for sales, service, and management meetings.
Ensure all walk-in customers are attended to by the concerned Sales Consultant or Service Advisor.
Maintain showroom reception area cleanliness and qualified appearance.
Handle customer queries and provide basic information regarding products and services.
Assist in customer feedback collection and CRM activities.
Coordinate with Sales, Service, Insurance, Finance, and CRM teams for customer support.
Prepare daily footfall and visitor reports.
Manage inward and outward couriers, documents, and correspondence.
Support administrative and front-office activities as assigned by management.
Experience :
1 years of experience in Reception, Front Office, Customer Service in Automobile Industry (preferred).
Skills Required :
Excellent communication and interpersonal skills.
Pleasant personality and professional appearance.
Basic knowledge of MS Office (Word, Excel, Outlook).
Customer-oriented approach and positive attitude.
Ability to multitask and work in a fast-paced workplace.
Location - Maligaon, Guwahati
Pay: ₹10,000.00 - ₹15,000.00 per month
Perks:
Health insurance
Provident Fund
Work Location: In person
📌 Receptionist Guwahati
🏢 Skoda
📍 Guwahati