We are looking for a dedicated and confident Customer Service Executive to join our team at Job Summary : A Customer Service Executive is responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a positive customer experience.

Key Responsibilities :
Resolve customer complaints in a timely and qualified manner.
Provide accurate information about products, services, and policies.
Maintain records of customer interactions and transactions.
Follow up with customers to ensure their issues are resolved.
Coordinate with internal teams to address customer concerns.
Maintain a high level of customer satisfaction.
Meet daily/weekly service targets and response timelines.

Requirements :
Excellent communication and interpersonal skills.




Ability to handle customer complaints calmly and professionally.
Basic computer knowledge and familiarity with CRM systems.
Problem-solving and multitasking abilities.
Graduate or relevant qualification preferred.

Skills :
Customer handling skills
Communication and listening skills
Problem-solving ability
Time management
Teamwork

Pay: ₹17,000.00 - ₹25,000.00 per month

Education :
Bachelor's (required)

Experience :
Customer service: 1 year (required)

Location :
Thane, Maharashtra (preferred)

Work Location: In person

📌 Customer Service Executive Thane
🏢 Dyneton
📍 Thane