The Guest Relations Coordinator is the first and lasting impression of our wellness brand. This role is responsible for delivering a warm, seamless, and elevated guest experience from arrival to departure. You will coordinate appointments, support guest needs, resolve concerns with empathy, and ensure every guest feels welcomed, cared for, and valued.

This position is ideal for someone who is service-driven, organized, calm under pressure, and aligned with wellness values.

Key ResponsibilitiesGuest Experience & Relations
Greet guests warmly and professionally upon arrival and departure
Create a calm, welcoming, and nurturing workplace aligned with wellness standards
Build positive, long-term relationships with guests and members
Handle guest feedback, concerns, and service recovery with empathy and discretion

Coordination & Scheduling
Manage appointment bookings, confirmations, rescheduling,



and cancellations
Coordinate guest flow to ensure timely and smooth experiences
Communicate guest preferences and special requests to therapists, practitioners, or instructors
Maintain accurate guest profiles and visit notes in the booking system

Operations & Administration
Maintain front desk organization and presentation
Process payments, memberships, packages, and retail sales as required
Ensure daily reports, guest logs, and documentation are accurate
Support opening and closing procedures

Job Types : Full time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks :
Health insurance
Provident Fund

Work Location: In person

📌 Guest Relations Coordinator Salem
🏢 Vecura Wellness Clinic
📍 Salem