Salary:
1+ year experience: Up to ₹5.5 LPA
2+ years experience: Up to ₹7 LPA
Compensation will depend on relevant experience, current CTC, and interview performance.
Job Description:
We are looking for Product Support Advocates to provide technical assistance to customers using Microsoft products and services.
Key Responsibilities:
Provide technical support via phone, chat, and email.
Troubleshoot Windows, Microsoft 365, Office, and Surface devices.
Handle technical issues and 'How-to' queries.
Provide remote assistance and resolve customer concerns.
Document cases and escalate complex technical issues.
Maintain customer satisfaction and meet quality standards.
Required Skills:
Any graduate.
Prior technical support experience.
Knowledge of Microsoft products and services.
Excellent English communication skills.
Solid troubleshooting, analytical, and customer service skills.
Preferred: Microsoft certifications and experience with remote support tools.
Contact Person: Kumar– HR
Phone:
Email: (HIDDEN TEXT)
📌 Product Support Advocate – Microsoft Secunderabad
🏢 LIVEC STAFFING SERVICES PRIVATE
📍 Secunderabad
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