Freight brokers are responsible for arranging the transport of goods by connecting shippers with reliable carriers. Their duties include:
Negotiating shipping rates and contracts with carriers to meet revenue and profit goals while maintaining solid business relationships.
Booking and tracking shipments , ensuring goods are delivered on time and in compliance with safety regulations.
Developing and maintaining relationships with both carriers and clients, including lead generation, cold calling, and customer service
Providing administrative support , such as scheduling, managing documentation, preparing reports, and monitoring freight in transit.
Problemsolving and communication , addressing service failures, delays, or other issues to minimize disruptions.
Market intelligence , staying informed about transportation modes, routes, rates, and industry regulations.