Provide technical support for hardware software providing exceptional customer service in response to incoming service requests,
Troubleshoot problems with PCs, servers, software, communications devices,
Troubleshoot PC Thin & Thick Client desktop systems, software as well as peripherals, Briefing Display devices, Video Teleconference devices
Maintain CCTV cameras, Biometric devices, GPS devices, Door Locks, desktops, laptops, PDAs, printers, peripherals software
Maintain printer queues; evaluate the overall printing process
Control inventory including maintaining PC/printer/hardware stock updating database accordingly
Serve as the ticket owner for assigned service requests provide timely status updates on the progress of on-going requests.
Co-ordinate with the reporting officer for all kind of support request and report accordingly.
Provide training of newly join support employees.

Pay: ₹10,000.00 - ₹25,000.00 per month

Advantages :
Cell phone reimbursement
Commuter assistance
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid time off

Work Location: In person

📌 Hardware & Network Engineer Ranchi
🏢 MSV SONS INFOSOLUTIONS
📍 Ranchi