Job description : BACK OFFICE EXECUTIVE (TELECALLER) FEMALE
Initiate outbound calls to potential customers to introduce and promote products/services.
Conduct follow-up calls to nurture leads.
Build rapport with potential customers.
Identify potential leads through effective questioning and conversation.
Meet and exceed daily, weekly, and monthly sales targets.
Efficiently manage call time to maximize productivity and achieve sales goals.
Stay updated on industry trends, product knowledge, and sales techniques.
Follow predefined scripts while adapting to customer responses to maintain consistency
Maintain an accurate inventory of materials used for custom sales presentations, such as brochures, picture gallery, product links
Contact customers to schedule appointments and make sure Sales Representatives have the best, most updated support materials, I help the sales department improve their productivity.




Ensure effective handling of sales, marketing, queries, and deliveries by working with other departments.
Make potential customers to be interested in a company’s products and services as possible.

Requirements :
6 months to 2 years of telecalling or customer service experience (eCommerce experience preferred).
Excellent communication skills in Hindi and English (regional languages a plus).
Basic computer knowledge and familiarity with CRM systems or online order systems.
Positive attitude, patience, and ability to handle pressure.
High school diploma or equivalent (Bachelor’s degree preferred).

Pay: ₹10,000.00 - ₹20,000.00 per month

Advantages :
Paid time off

Work Location: In person

📌 Back Office Executive Telecaller Bidhannagar
🏢 Smith Retail Ventures Private
📍 Bidhannagar