RESPONSIBILITIES & DUTIES
To welcome all the visitors with smile and proper greetings and with warm welcome and guide them properly as per their requirements.
Promptly, accurately, professionally and courteously receives and assesses all the incoming telephone calls /inquiries and re-directs the said call or message to its appropriate beneficiary.
Responds to changes in work schedules as necessary or as requested to work a different work shift when workload and / or other conditions
Maintain confidentiality of patient information and should not solicit nor accept tips, gifts or other courtesies from patients or their relatives.
Reception work bench cleaning
Verifying and updation of daily cleaning checklist
Previous day pending ledger follow-up
Updating of daily reports to management
Patient registration/due closing
Report dispatch via phone/mail to patients
Petty cash balancing and collection amount settlement to account department
Informing critical alert to patients and documenting the same
Resolving quires via phone/direct
Updating of all front office documents
Stock maintenance and indent
Receiving and dispatching of courier parcel and documenting the same
Pay: ₹16,000.00 - ₹18,000.00 per month
Perks :
Paid sick time
Provident Fund
Education :
Diploma (preferred)
Experience :
PRO/Front Office: 1 year (preferred)
Language :
Kannada (preferred)
English (preferred)