Jaipur, Rajasthan, Full-Time CRM / BPO / Call Center / ITES Industry

Responsibilities :
Handle customer queries and complaints professionally.
Provide support for e-commerce customers related to electronic supplies.
Resolve customer concerns within defined timelines.
Maintain high customer satisfaction through effective communication.
Follow company communication policies and service standards.
Maintain accurate records of customer interactions.

Eligibility Criteria
Minimum 6 months of experience in BPO/customer support/client servicing.
Excellent English communication skills (verbal and written).
Basic understanding of the e-commerce industry preferred.
Strong interpersonal and problem-solving skills.
Versatile to work rotational shifts.





Job Details
Working Days: 5.5 Days per Week
Shift Duration: 9 Hours
Shift Type: Rotational Shifts
Weekly Offs: Rotational

Perks & Perks
Cab facility for evening/night shifts.
₹180 daily travel allowance.
Professional and growth-oriented work environment.
Chance to work with international customers.

Pay: ₹10,363.21 - ₹34,134.29 per month

Application Question(s):
How many years of experience you have in Customer Support?
Are you comfortable in rotational shifts?

Work Location: In person

📌 Customer Support Associate Jaipur
🏢 herlead
📍 Jaipur