Key Responsibilities
Follow up with clients after order placement to ensure smooth execution and customer satisfaction.
Provide excellent after-sales support and ensure all client requirements are addressed.
Collect and document genuine client feedback for continuous improvement.
Coordinate the complete service process, from order confirmation to payment collection.
Address and resolve client queries or concerns promptly and professionally.
Provide product or service-related guidance whenever required.
Act as the primary point of contact for client issues and escalate matters when necessary.
Understand client expectations and provide suitable solutions accordingly.
Key Skills Required
Polite and skilled communication skills.
Strong follow-up and coordination abilities.
Excellent verbal and written communication.
Positive problem-solving and decision-making skills.
Proactive, organized, and customer-oriented approach.
Basic understanding of company products and services.
Pay: ₹18,000.00 - ₹25,000.00 per month
Perks :
Provident Fund
Application Question(s):
Have you worked on follow-ups related to order execution, service coordination, or payment collection?
Have you ever handled multiple clients simultaneously? How did you manage priorities?