Role: Helpdesk Executive/Customer Service Executive
Job Location: Mumbai (Andheri East)
Yrs of Experience: Fresher to 3 Yrs
About DEX IT Global Limited,
DEX IT Global Limited, formerly known as NSEIT Limited, is a digital exams and assessments organization. It's a major player in India's digital assessments market. The company provides end-to-end examination services, assessment services, and solutions for digital transformation. Recently, CL Educate acquired the DEX business of NSEIT. We at DEX Conduct online examinations for Government and Privat Sector examinations
Roles and Responsibilities:
Address and resolve customer complaints or concerns in a qualified and skilled manner
Maintain a high level of company product knowledge to effectively answer customer queries
Collaborate with other team members and departments to ensure customer satisfaction
Follow company policies and procedures when handling customer requests and issues
Pay: ₹200,000.00 - ₹400,000.00 per year
Advantages :
Paid sick time
Paid time off
Provident Fund