Company : Arthlife (Fashion & Clothing Brand) Location : Swargate, Pune

Job Type : Full time

About Arthlife

Arthlife is a modern clothing brand dedicated to offering stylish, high-quality apparel while delivering an exceptional customer experience. We believe that every customer interaction is an opportunity to build trust and strengthen our brand.

Job Overview

Key Responsibilities
Assist customers with product information, order tracking, returns, exchanges, and refunds.
Resolve customer concerns while maintaining a high level of customer satisfaction.
Coordinate with the sales, warehouse, and logistics teams for quick issue resolution.
Maintain accurate records of customer interactions and follow up on pending cases.
Escalate complex issues to the concerned department when required.
Ensure adherence to company policies and service quality standards.

Qualifications & Skills
Bachelor's degree in any discipline.
6m -1y years of experience in Customer Care, Customer Support,



or Customer Service. (Freshers can apply)
Excellent verbal and written communication skills.
Robust problem-solving and interpersonal skills.
Proficiency in MS Office; experience with CRM software is an added advantage.
Ability to multitask and work efficiently in a fast-paced workplace.
Experience in the Fashion, Apparel, Retail, or E-commerce industry will be preferred.
Customer-centric approach with a professional attitude.
Strong organizational and time management skills.
Immediate joiners are preferred.

Why Join Arthlife?
Be part of a fast-growing fashion brand.
Opportunity to learn and grow in a customer-focused environment.
Collaborative and supportive team culture.
Performance-based growth opportunities.

Pay: Up to ₹25,000.00 per month

Work Location: In person

📌 Junior Customer Care Executive Swargate
🏢 Arth Life
📍 Swargate