Milani Electric & Solar is one of Canada’s largest and leading Plumbing, Heating & Air Conditioning company. We solve all your plumbing, heating, air conditioning, drainage, electrical and solar needs. As we continue to expand, we are seeking a dedicated Data/Customer Service Representative to join our energetic team in India! As a member of our team, you will be working for a well-established Canadian company, providing top-notch customer support and data entry services. We would love to hear from people with excellent English communication skills who truly enjoy customer service.

Position Details :
Location : In-office position in Delhi, India

Responsibilities :
Answering customer phone calls for emergency plumbing, heating, and AC services
Calmly and effectively guide customers through their needs and ensure they get the help they need as quickly as possible
Helping customers with any questions or listen to concerns they have
Learning product knowledge and developing an understanding about plumbing,



heating & ac to guide the customer effectively and ensure you can relay accurate information to them
Entering data such as customer information, work completed, technician hours into the system
Providing excellent service to customers during all situations
Ensuring all data is accurate and updated in a timely manner
Send invoices to customers
Any other duties set by Management

Qualifications :
Robust communication skills, with a focus on customer service
English Medium Educated
Proficiency in data entry and familiarity with office software
Ability to work in a quick-paced environment and manage emergency calls efficiently
Detail-oriented and capable of managing multiple tasks at once
Previous customer service or data entry experience is a plus
Knowledge about plumbing, heating and air conditioning is an asset
Good typing skills

MP03

Pay: ₹40,000.00 - ₹80,000.00 per month

Language :
English (preferred)

Work Location: In person

📌 Data Entry/customer Service Delhi
🏢 Milani Electric E Solar
📍 Delhi