Role Description

Key Responsibilities : 1) Customer Support and Demonstrations:
Assist customers with software demos, showcasing the capabilities and benefits of our products.
Provide technical support and troubleshooting for customers using our software solutions.
Develop and maintain robust relationships with customers, ensuring their satisfaction and success.

2) Software Testing:
Test new software releases to identify bugs and potential issues.
Provide detailed feedback and reports to the development team to aid in continuous improvement.
Collaborate with the development team to ensure high-quality software releases.

3) Quotations and Offers:
Prepare quotations and offers for customers on a project basis.
Collaborate with the sales team to ensure accurate and timely delivery of quotations.
Understand customer requirements and provide tailored solutions to meet their needs.

4) Content Creation and Webinars:
Organize and conduct webinars to educate customers about current updates and features.




Prepare blogs and instructional videos explaining how to use new features and updates in the software.
Stay up-to-date with the latest developments in Additive Manufacturing and 3D Scanning technologies.

5) Technical Expertise:
Provide technical insights and support for internal teams and customers.
Conduct training sessions and workshops for customers and internal staff.

6) Day-to-Day Tasks:
Assist with various administrative and operational tasks as needed.
Support the team in organizing and managing customer projects.
Contribute to the continuous improvement of processes and workflows.

Industry
Software Development
3D Printing
3D Scanning
Jewelry Manufacturing

Employment Type

Fu

Job Types : Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

Perks :
Flexible schedule
Food provided
Paid sick time
Paid time off

Application Question(s):
Do you have any experience in the 3D Printing Industry?

Work Location: In person

📌 3d Printing Engineer Mumbai
🏢 MIRA3D (Samisan Tech
📍 Mumbai