i Report 10 minutes prior to the OPD starts.
To ensure OPD checklist is folowed step by step.
Welcome the patient with smile
Introduce yourself to the patient
Record AR/NCT
Escort patient to the waiting area/ OPD chamber.
Coordinate with doctors/ optometrist and call the patients by name when their turn comes.
For dilation, first check the Identification Band and put the appropriate dilating eye drop.
Ensure the doctor and the optometrist are in their respective chambers when the patients are ready to be seen.
In case of dilations and additional procedures required keep the patients informed on timeframes.
In case of non availaibility of doctor or optometrist beyond the defined stipulated time, escalate the same to the floor manager/ centre manager for immidiate redressal.
Assisiting the patients and doctors as and when required.
Provide special care needs to the vulnerable patients.
If any procedures/ investigations are advised,



help the patients to get prompt billing done before starting the procedure.
In case of emergency patient to be directly taken for the procedure and billing formalities to be handled with the attendants
Escorting all the patients to pharmacy, optical, counselling as required.
Ensuring all relevant patients get future appointments.
Ensure patients to fill the feedback forms available in OPD waiting area.
Inform OPD manager immediately in case of any grievance of patient.
Reporting of accidental incidents.
Prompt in activation of codes and follow codes policy.

(Any other work assigned from time to time by the hospital management)

Job Types : Full time, Permanent

Pay: ₹8,000.00 - ₹11,000.00 per month

Advantages :
Health insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Patient Care Taker Ranchi
🏢 SHARP SIGHT CENTER
📍 Ranchi