Customer Relationship Executive (Kolkata)

Customer Relationship Executive (Kolkata)

31 Oct
|
JLL
|
Kolkata

31 Oct

JLL

Kolkata

JLL supports the Whole You, personally and professionally. Responsibility : Maintaining and Monitoring all the activities related to business center and provide support for office Administration Maintaining all the activities of business center Ensure upkeep of the business center and common area premises Daily operations of the “Customer Relation” function including communication, delivery, problem escalation/resolution Operates emergency response desk; coordinates emergency action during off hours or in case of emergency/breakdown or failures Perform related duties as assigned by the PM Responsible for Office up keep, Staff punctuality Responsible for office management, agreements, Govt. approvals, assist PM in legal matters Receive & log calls/complaints/requests from clients/customers/tenants etc. Forwarding on reactive calls to PM / Engineers / maintenance staff Issue job cards Handle Complaint Management System efficiently and effectively Answering queries from the clients / customers Provide necessary inputs for Daily Management Report Ensure that DMR is shared with all the stake holders daily. Generating Performance reports to present to the Management on Monthly basis Monitoring the ongoing works schedule Filing of paperwork Taking/Producing Minutes of Weekly and Monthly Meetings Maintenance and monitoring of network resources such as Printers, Fax Machines and other office equipment as required Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL

- We’re JLL—a leading skilled services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Customer Relationship Executive (Kolkata)
🏢 JLL
📍 Kolkata

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