About Axis Max Life : Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. Job Title: Deputy Manager - CAT - Loyalty Company Name: Axis Max Life Insurance Job Description:

The Deputy Manager - CAT - Loyalty will be responsible for developing and executing customer engagement strategies to enhance customer loyalty for Axis Max Life Insurance. The role involves analyzing customer data to identify trends and insights that can help improve retention and satisfaction levels. The Deputy Manager will work closely with cross-functional teams to design and implement loyalty programs, ensuring they align with the company's overall business strategy. Additionally, the position requires overseeing the performance of current loyalty initiatives and making data-driven recommendations for improvements. Key Responsibilities:





- Develop and implement strategies to enhance customer loyalty and engagement.

- Analyze customer data and behavior to identify opportunities for improvement.

- Collaborate with marketing, sales, and product teams to design effective loyalty programs.

- Monitor and report on the performance of loyalty initiatives, providing actionable insights.

- Conduct customer feedback surveys and focus groups to gather insights for program enhancement.

- Stay updated on industry trends and best practices in customer loyalty programs.

- Manage relationships with external vendors and partners involved in loyalty initiatives.

- Prepare presentations and reports for management on loyalty program performance. Skills and Tools Required:

- Strong analytical skills and experience in data analysis.

- Proficiency in customer relationship management (CRM) tools.

- Familiarity with loyalty program strategies and best practices.

- Excellent communication and interpersonal skills.

- Problem-solving abilities and a customer-centric mindset.

- Experience with data visualization tools for reporting purposes.

- Ability to manage multiple projects simultaneously in a fast-paced setting.

- Knowledge of the insurance industry is an advantage.

- Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.

- Project management skills and experience preferred.- State

Maharashtra

Branch

Nagpur - GO2

Department

Direct Sales Force

Function

Loyalty - Central Zone

Posted On

09-Jun-2026

📌 Deputy Manager - Cat - Loyalty (Nagpur)
🏢 AxisMaxlife
📍 Nagpur