To manage, maintain, monitor, and support the complete IT, networking, computing, and power infrastructure under AMC while being permanently deployed at the client’s location and coordinating with the AMC Manager / Project Manager.

Coverage Scope

- Edge Switches (10G & 1G)
- Complete Networking Infrastructure (Active & Passive)
- Server & Network Racks
- Workstations & All-in-One Desktops
- UPS - 40 KVA Online UPS & Batteries
- Power Distribution Units (PDUs)

Key ResponsibilitiesTechnical Responsibilities

- Monitor health, performance, and uptime of network switches (10G / 1G) :

- Troubleshoot LAN, VLAN, internet, and internal network issues

- Manage network racks, patch panels, fiber & LAN cabling

- Perform preventive and corrective maintenance as per AMC schedule

- Support installation, configuration, and troubleshooting of desktops & AIO systems

- Diagnose hardware faults and coordinate replacements

- Monitor UPS load, backup time, alarms, and battery health

- Coordinate UPS servicing, testing, and emergency power issues

- Ensure system uptime and quick incident resolution

Client-Site Coordination & Reporting

- Act as primary onsite technical contact for the client





- Coordinate daily with Client IT / Admin team :

- Escalate critical issues to AMC Manager / Service Manager :

- Maintain daily activity logs, incident reports & resolution status

- Submit weekly and monthly health & performance reports :

- Assist during audits, inspections, or reviews

- Ensure adherence to SLA, safety, and operational policies

Skills & Competencies

- Solid networking fundamentals (TCP/IP, VLANs, routing & switching)
- Desktop OS & hardware troubleshooting
- Basic UPS & power system understanding
- Documentation & reporting skills
- Ability to work independently at client site

Qualification & Experience

- Diploma / B.E / B.Tech in IT, Computer Science, Electronics, or Networking
- 1-2 years of enterprise IT & network support experience preferred
- CCNA or equivalent certification preferred
- Previous Experience is required

Job Types : Full-time, Permanent, Contractual / Temporary Contract length: 12 months

Pay: ₹15,000.00 - ₹25,000.00 per month

Experience :

- IT Technician: 1 year (preferred)

Work Location: In person

📌 Resident IT & Network Infrastructure Technician (Patna City)
🏢 NextIn Labs
📍 Patna City