About Gloss Clinic : GlossDerma is a leading healthcare facility committed to providing exceptional patient care in a warm and professional environment. We pride ourselves on our friendly team and high-quality services. We are seeking a skilled Receptionist to be the first point of contact for our patients and visitors.

Key Responsibilities :

- Front Desk Management :

- Greet patients and visitors with a friendly, welcoming attitude.

- Answer incoming phone calls, respond to inquiries, and efficiently route calls to the appropriate staff.

- Manage appointment scheduling, confirmations, and cancellations using clinic software.

- Patient Coordination :

- Assist new patients with the registration process and ensure all necessary documentation is collected.

- Provide explicit information about clinic services, treatment options, and policies.

- Address patient concerns with professionalism and escalate issues when needed.

- Administrative Duties :

- Maintain and update patient records accurately in the clinic management system.

- Process payments and generate receipts for consultations and treatments.





- Keep the reception area organized and manage office supplies inventory.

- Customer Service & Support :

- Promote clinic services, special offers, and loyalty programs.

- Follow up with patients for feedback and appointment reminders.

- Support basic marketing or social media activities as needed.

Qualifications :

- 1-2 years of experience in a receptionist or front office role, preferably within a healthcare or wellness environment.
- High school diploma or equivalent; further education in administration or hospitality is a plus.
- Strong communication skills (both verbal and written) and excellent interpersonal abilities.
- Proficient with Microsoft Office and experience using clinic management software.
- Demonstrated ability to multitask and work efficiently in a fast-paced setting.
- Ability to handle confidential information with discretion and maintain a professional demeanor.

Job Types : Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits :

- Flexible schedule

Language :

- English (preferred)

Work Location: In person

📌 Receptionist (Andheri East)
🏢 Gloss clinic
📍 Andheri East