Job Title : Guest Services Assistant - Front Office Location : Niravi Jaipur (The Innkeeping Co. Hotels) Department : Front Office / Guest Services Employment Type : Full-time or Part-Time, In office

Core Responsibilities

1. Guest Reception & Service

- Warmly welcome guests on arrival with a professional, friendly demeanor.
- Assist guests throughout their stay, proactively addressing needs or concerns.
- Provide information about the hotel’s facilities, amenities, and local attractions.

2. Front Office Operations

- Manage check-in and check-out processes efficiently.
- Handle reservations, room assignments, and billing accurately.
- Maintain guest records and assist with administrative paperwork and office systems.

3. Guest Inquiries & Problem-Solving

- Coordinate with housekeeping, maintenance, food & beverage, and other departments to ensure smooth execution of guest requests.

4. Service Excellence

- Deliver exceptional customer service at all times, aiming to enhance guest satisfaction and loyalty.
- Uphold the hotel’s service standards and brand values through attentive, courteous engagement.

5.



Support Duties

- Assist with front office logbooks, shift reports, and clerical tasks .
- Help maintain a neat and organized front desk and lobby area.

Skills & Qualifications

✔ Strong communication and interpersonal skills ✔ Guest-centric attitude with professional presence ✔ Comfortable using front office systems (PMS) and basic office tools ✔ Ability to multitask in a fast-paced environment ✔ Friendly, composed, and solution-oriented approach to guest interactions ✔ Previous hospitality or service experience is a plus (but not always required)

What Makes This Role Important

The Guest Services Assistant is often the face of the hotel , creating the first and last impressions for guests — directly influencing guest satisfaction and repeat stays.

Job Types : Full-time, Part-time, Fresher, Internship

Pay: ₹12,000.00 - ₹18,000.00 per month

Perks :

- Food provided
- Paid time off

Work Location: In person

📌 Guest Service Associate (Jaipur)
🏢 The Innkeeping Co. Hotels
📍 Jaipur