About TalentMark Academy TalentMark Academy is a professional training institute based in Indore, offering industry-oriented courses like Digital Marketing and Tally, focused on practical learning and career growth for students. Key Responsibilities - Handle walk-in, call, WhatsApp and online enquiries, understand student needs and provide timely, accurate information about courses and admission process. - Provide detailed counselling on Digital Marketing, Tally and other courses, including curriculum, class structure, batch timings, career scope and placement opportunities. - Create, schedule and manage course batches (morning/evening/weekend), ensure optimum batch strength and coordinate with trainers for smooth operations. - Maintain proper records of all enquiries, follow-ups, admissions and conversions in Excel/MS Office or institute CRM (if applicable). - Manage admission formalities end-to-end: registration, documentation, form filling and issuance of receipts, ID cards and welcome material. - Handle fees planning and instalment management: explain fee structure, maintain fee schedules, track due/overdue payments and send reminders in a professional manner. - Maintain and update student databases, attendance records and batch lists accurately and on time. - Coordinate with students and parents regarding orientation, class schedules, exam dates and other important updates. - Support basic administrative work at the front desk: answering calls, managing visitor walk-ins and maintaining a professional reception environment. - Assist in basic marketing activities such as maintaining enquiry registers from social media/online leads, coordinating for seminars, workshops and counselling sessions. - Prepare daily/weekly reports on enquiries, follow-ups,



admissions and fee collections and share with management. Required Skills and Competencies - Solid communication skills in Hindi and basic to good English (spoken and written). - Good explanation skills, patience and a student-friendly approach while counselling. - Strong organizational and time management skills with attention to detail. - Ability to handle multiple enquiries and tasks simultaneously in a systematic way. - Positive attitude, pleasing personality and professional behaviour with students and parents. - High level of integrity and confidentiality regarding student data, fees and internal information. - Willingness to learn about new courses, tools and processes used by the institute. Educational Qualification (mandatory) - Minimum qualification: 12th pass; graduation preferred (any stream). Experience - 0-2 years of experience in counselling/front office/education sector preferred. - Freshers with excellent communication skills and strong academic record (12th > 80%) are also encouraged to apply. Personal Attributes - Very sincere, disciplined and dedicated towards work and student responsibilities. - Punctual and regular; should respect institute timings and deadlines. - Problem-solving mindset and ability to handle student or parent concerns calmly. - Team player, cooperative with trainers and management. Work Location and Timings - Location: TalentMark Academy, Indore (on-site role). - Working days and timings: As per institute schedule (to be discussed during interview). Salary and Benefits - Performance-based incentives may be provided based on admissions and overall contribution. - Training on courses and internal processes will be provided. Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person

📌 Front Desk Administrator (Indore)
🏢 TalentMark Academy
📍 Indore