Greetings from IntouchCX !

We are currently Hiring for International Non Voice Process - Customer Service Associate

Contact HR Meghana (phone hidden) Location:Bangalore( Face to Face Interview)

If you're interested in this position, you can revert me back or you can directly contact me on the above number.

**Critical Skills:

- **
- Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation
- Ability to show high emotional intelligence by remaining calm under pressure while solving the customer’s concerns
- Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the client’s specific needs
- Ability to learn recent skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
- Ability to work in a fast-paced, hectic, changing environment
- Ability to organize and follow-up multiple tasks/details with accuracy and timeliness
- Ability to operate a phone system and personal computer
- Ability to adhere to all organizational policies and procedures




- Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays
- Ability to perform basic mathematical functions
- Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds

Educational/Work Experience and Requirements

- Must successfully pass a background check
- High school diploma or equivalent required
- Post secondary degree is a plus
- Must have at least six months customer service experience or equivalent

Benefits

- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Free Food and Transport while working on-site
- Medical Insurance

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits :

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 International Non Voice Customer Service (Electronic City)
🏢 IntouchCX
📍 Electronic City