Customer Service Associate - Us Voice Process - Freshers (Tirumala)

Customer Service Associate - Us Voice Process - Freshers (Tirumala)

31 Oct
|
Ecorgy Solutions Private
|
Tirumala

31 Oct

Ecorgy Solutions Private

Tirumala

DEGREE MANDATORY (NO BACKLOGS) EXCELLENT ENGLISH COMMUNICATION IMMEDIATE JOINERS ONLY TRIVANDRUM BASED CANDIDATES ONLY

Responsibilities :

- Answer US customer queries in a timely and efficient manner.
- Schedule and coordinate appointments in the practice management system for patients and clinical staff.
- Provide information, directions, and assistance to physicians, patients, their families, and vendors.
- Demonstrate professionalism, enthusiasm, competence, and friendliness in all interactions.
- Maintain exceptional attention to detail, accuracy, and timeliness.
- Effectively manage multiple tasks and prioritize work.
- Employ problem-solving skills to resolve issues and provide creative solutions.

Qualification :

- Bachelor’s degree. No backlogs

- 0-2 years experience in international voice process/client coordination. :





- Excellent English communication skills - mandatory. :

- Willing to work in night shifts (10:30PM to 7:30AM).

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages :

- Health insurance
- Provident Fund

Application Question(s):

- Have you worked in Night shifts (Yes/No)?
- Are you willing to work in regular night shifts (10:30PM to 7:30AM) from our office location?
- How soon are you available to join if selected? Mention the notice period if any?
- How many years of experience you have in International Voice process or handling International clients over phone?

Work Location: In person

📌 Customer Service Associate - Us Voice Process - Freshers (Tirumala)
🏢 Ecorgy Solutions Private
📍 Tirumala

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