Job Title : Customer Experience Agent Experience : Minmum 1 Year Location : Chennai Type : Full-time Salary : Above industry standard

About the Role

We are looking for a friendly and proactive Customer Experience Agent to enhance our customer journey by handling client interactions, resolving queries, and ensuring a smooth and positive experience. This role is ideal for freshers who are passionate about customer service and relationship management.

Key Responsibilities

- Ensure a smooth and pleasant experience for all clients
- Address customer concerns and provide timely solutions
- Maintain and update customer records
- Coordinate with internal teams to ensure seamless service delivery
- Assist in managing feedback and improving customer satisfaction




- Build and maintain strong relationships with clients

Requirements :

- Good communication and interpersonal skills
- Friendly, patient, and customer-focused attitude
- Willingness to learn and grow
- Basic problem-solving ability
- Positive attitude and ability to handle customers professionally
- Basic MS Office knowledge (CRM is a plus)
- Any internship or experience in customer handling is a bonus

Job Types : Full time, Fresher

Pay: From ₹25,000.00 per month

Language :

- English (preferred)

Work Location: In person

📌 Customer Experience Agent (West Mambalam)
🏢 Saraswathi Catering
📍 West Mambalam