Responsibilities

- Manage a high volume of inbound and outbound calls with a friendly and professional demeanor.
- Resolve customer issues promptly and accurately by identifying solutions and appropriate responses.
- Provide information about products or services, taking orders, and processing returns.
- Follow up on customer inquiries to ensure their needs are met.
- Document all call information, interactions, and steps taken in detailed records.
- Collaborate with team members to improve processes and ensure high customer satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- Represent the company in a courteous and professional manner during all customer interactions.

Qualifications :

- High school diploma or equivalent; college degree preferred.
- Proven customer service experience, preferably in a BPO setting.




- Excellent communication and interpersonal skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced and dynamic environment.

Skills :

- Customer Service
- Communication
- Problem-solving
- Time Management
- Call Center Systems
- Data Entry
- Conflict Resolution
- Multitasking

Contact HR: 63693 20868(Only whatsapp)

Job Types : Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Perks :

- Health insurance
- Provident Fund

Education :

- Bachelor's (preferred)

Language :

- English (required)

Work Location: In person

📌 Customer Support Executive - Amazon (Bengaluru)
🏢 Vasutti
📍 Bengaluru