Job Title: Customer Support Executive

Company : Jaisteel Facilitation Pvt. Ltd. Location : Rohini, Delhi Experience Required : 6 Months to 5 Years Salary : Up to ₹15,000 per month (In-hand) + Performance Incentives

Job Summary : Key Responsibilities :

- Resolve customer queries, complaints, and issues in a timely manner
- Provide accurate information about company services and processes
- Maintain proper records of customer interactions and follow-ups
- Coordinate with internal teams for issue resolution
- Ensure a high level of customer satisfaction and retention
- Follow company guidelines and service standards

Required Skills :

- Positive verbal and written communication skills
- Strong problem-solving and interpersonal skills
- Basic computer knowledge (MS Office, CRM tools preferred)




- Ability to handle pressure and manage multiple tasks
- Customer-centric approach with a positive attitude

Eligibility Criteria :

- Graduate / Undergraduate (any stream)
- Minimum 6 months of experience in customer support / customer service (Freshers with good communication can also apply)

Preferred Qualities :

- Experience in B2B or service industry will be an advantage
- Good listening skills and patience
- Team player with a proactive approach

Job Types : Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Support Executive (Cse) (Rohini)
🏢 Jaisteel Facilitation
📍 Rohini