About Company

HopUp Amritsar is a large amusement and trampoline park located in Jandiala Guru, a part of Amritsar, offering a variety of activities for all ages, including trampoline jumping, go-kart racing, VR experiences, and classic arcade games. It features a playground area for children, provides food services, and is known for being a family-friendly space with amenities such as restrooms, in office parking, and wheelchair-accessible facilities.

Job Title - Customer Service Representative

Experience - freshers to experienced

Role and Responsibilities -

- Address and resolve customer complaints or concerns in a professional and timely manner
- Maintain a high level of company product knowledge to effectively answer customer queries
- Identify opportunities to upsell or cross-sell products and services to customers




- Collaborate with other team members and departments to ensure customer satisfaction
- Keep accurate records of customer interactions and transactions
- Follow company policies and procedures when handling customer requests and issues

Required Skills and Qualifications -

- Empathy. Empathy is the ability to understand another person's emotions and perspective.
- Problem-solving. Being able to solve problems is vital to customer service.
- Communication.
- Active listening.
- Patience.

Qualifications - 10th to 12th pass

or Contact - (phone hidden)

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits :

- Paid time off
- Provident Fund

Work Location: Hybrid remote in Gurdaspur, Punjab

📌 Customer Service Representative (Gurdaspur)
🏢 Funland Entertainment
📍 Gurdaspur