31 Oct
|
Clickretina.com
|
Gomti Nagar
31 Oct
Clickretina.com
Gomti Nagar
Job Title: Customer Support Executive (Client Support)
Location : D-2/82, Vineet Khand 2, Vineet Khand 2, Gomti Nagar, Lucknow, Uttar Pradesh 226010, India
Job Type : Full-Time Work Mode : On-site
About the Role
Key Responsibilities
- Provide accurate information regarding services, orders, and account-related queries.
- Understand customer concerns and offer appropriate solutions.
- Coordinate with internal teams to ensure timely issue resolution.
- Follow up with customers until their queries are resolved.
- Maintain detailed records of customer conversations and support tickets.
- Escalate technical or complex issues to the concerned department.
- Ensure high customer satisfaction by providing prompt and professional support.
- Meet response time and quality standards.
Eligibility Criteria
- Graduate in any discipline.
- Minimum 6 months of experience in Chat Support, Customer Support, Client Support, or a similar role.
- Excellent typing speed and written communication skills.
- Valuable command of English and Hindi .
- Strong problem-solving and multitasking abilities.
- Ability to work in a fast-paced environment.
- Immediate joiners will be preferred.
Salary
- Up to ₹15,000 per month (depending on interview performance and experience).
Why Join ClickRetina?
- Professional and supportive work environment.
- Career growth opportunities.
- Skill development and continuous learning.
- Opportunity to work with a growing digital services company.
How to Apply
Call/WhatsApp : +91 (phone hidden)
Location : D-2/82, Vineet Khand 2, Gomti Nagar, Lucknow, Uttar Pradesh 226010, India
Pay: ₹12,000.00 - ₹16,000.00 per month
Work Location: In person
📌 Cse (Customer Support Executive) (Gomti Nagar)
🏢 Clickretina.com
📍 Gomti Nagar