31 Oct
|
WeSage BPM
|
Ahmedabad
31 Oct
WeSage BPM
Ahmedabad
Company : WeSage BPM
- Job Type : Full-time | In-office
- Experience : Fresher & Experienced (0-2 years)
- Shift : Graveyard Shift
- Joining : Immediate
Job Overview : WeSage BPM is looking for enthusiastic and customer-focused Customer Support Executives to join our growing team. This role involves handling customer interactions professionally while ensuring a high level of satisfaction through excellent communication and problem-solving skills.
Key Responsibilities :
- Handle inbound and outbound customer calls
- Understand customer queries and provide accurate, timely solutions
- Maintain a positive and empathetic attitude with customers
- Document customer interactions and update records accurately
- Meet quality, productivity, and performance benchmarks
- Escalate complex issues to the concerned team when required
- Follow company processes and compliance guidelines
Required Skills & Qualifications :
- Excellent verbal and written communication skills
- Comfortable working in graveyard/night shifts :
- Basic computer knowledge and typing skills
- Ability to work independently in a remote workplace
- Customer-oriented mindset with good listening skills
- Freshers are welcome ; prior BPO/customer service experience is a plus
What We Offer :
- Professional work workplace
- Skill development and career growth
- Supportive team and management
- Competitive compensation
- 5 Days work week
How to Apply :Call / WhatsApp : +91 (phone hidden)
Benefits :
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Support Executive (Onsite) (Ahmedabad)
🏢 WeSage BPM
📍 Ahmedabad