Position Overview : As a Customer Relation Employee (CRM) in the automotive industry, you will be a vital link between our company and our valued customers. We are seeking individuals with at least 2 years of experience in customer relations, who can contribute to fostering positive customer interactions and building lasting relationships.

Key Responsibilities :

- Customer Interactions :

- Engage with customers in a friendly and professional manner.

- Address customer inquiries, concerns, and feedback promptly and effectively.

- Relationship Building :

- Build and maintain solid relationships with existing customers.

- Identify opportunities to enhance customer satisfaction and loyalty.

- Communication :

- Provide clear and accurate information to customers regarding products and services.

- Coordinate with other departments to ensure seamless communication and problem resolution.

- Documentation :





- Maintain accurate and up-to-date customer records and interactions.

- Prepare reports on customer feedback and trends for management review.

Qualifications :

- Minimum of 2 years of experience as a Customer Relation Employee (CRM) in the automotive industry.
- Excellent communication and interpersonal skills.
- Customer-focused with a passion for delivering outstanding service.
- Ability to handle customer inquiries and concerns with professionalism and efficiency.

Expected Start Date: 12/02/2024

Job Type : Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Experience :

- Customer service: 2 years (required)

Language :

- English (required)

Work Location: In person

📌 Customer Relationship Executive (Alambagh)
🏢 Shreya autoworld(ROYAL ENFIELD DEALERSHIP
📍 Alambagh