Job Title :Customer Service Representative

Location :Majura Gate, Surat, Gujarat

Position Type* :Full-Time USA Based Shift (Night Shift)**

Work Location :Office-based in Surat, Gujarat

Age :>33 (Below 33)

Fluent English Proficiency Required

Key Responsibilities :

- Guest Experience Excellence : Handle guest check-ins and check-outs with professionalism and a personal touch.
- Customer Support : Quickly respond to guest inquiries, resolve concerns, and provide clear, accurate information about services, amenities, and local attractions.
- Team Collaboration : Work closely with our rental staff to ensure a seamless experience for our guests.
- Problem Solving : Maintain a calm, empathetic demeanor while addressing guests' needs and providing solutions.

Skills :

- Problem solving, guest satisfaction tracking
- Supports team goals, builds relations
- Reservation system, billing, Excel reports




- Departmental process awareness
- Takes ownership for small tasks
- Suggests easy solutions
- Daily task planning
- Cross-selling & guest engagement
- Mentors Trainee staff
- Cost awareness
- Ensures departmental compliance
- Improves small processes
- Adapts to diverse guests

Kindly fill this form.

We will connect with you soon. Contact : (phone hidden) (DM on Whatsapp)

We can’t wait to hear from you!

Pay: Up to ₹50,000.00 per month

Benefits :

- Flexible schedule
- Food provided
- Leave encashment
- Paid sick time
- Paid time off

Application Question(s):

- Are you ready for night shift?
- are you fit in our job age criteria >33?

Language :

- Fluent English (required)

Work Location: In person

📌 Customer Service Representative (Majura)
🏢 The virtual management
📍 Majura