Ai Creatives Web Solutions LLP is a website designing and developing agency based in Sahibzada Ajit Singh Nagar. The agency has a team of competent professionals and capable service providers who offer innovative and perfect solutions in all areas of website designing, developing, marketing, and maintenance. With a motto "Work is Worship," Ai Creatives values its clients and aims to provide multifarious services in website design, graphic design, mobile app development, and ecommerce development. Job Requirements : Technical Competence :Basic knowledge of software and hardware components, including but not limited to computers, biometric systems, printers, LAN cables, intercoms, etc.

Data Entry Skills :Ability to perform data entry tasks, including content and image uploads. Attention to detail and accuracy in data handling.

Communication Skills :Strong verbal and written communication skills. Ability to effectively communicate technical information to non-technical users.

Problem-solving Abilities :Analytical and problem-solving skills to diagnose and resolve technical issues promptly. Proactive approach to identifying potential problems and implementing preventive measures.

Customer Service Orientation :Provide excellent customer service by responding to IT support requests in a timely and professional manner. Ability to prioritize and manage multiple tasks to meet user needs.





Team Collaboration :Ability to work collaboratively with other IT support team members and departments. Willingness to share knowledge and contribute to a positive team environment.

Documentation Skills :Maintain accurate records of technical issues, resolutions, and user interactions. Document standard operating procedures and create user guides as needed.

Continuous Learning :Stay updated on industry trends and advancements in technology. Willingness to pursue additional training and certifications to enhance technical skills.

Adaptability :Ability to adapt to changes in technology and evolving job responsibilities. Openness to learning new tools and technologies as required by the organization.

Professionalism :Demonstrate a professional demeanor in all interactions with users and colleagues. Maintain confidentiality of sensitive information.

Education and Experience :

- A bachelor's degree in information technology, computer science, or a related field is preferred.
- Previous experience in a similar IT support role is an advantage.

Job Types : Full time, Permanent

Pay: ₹7,000.00 - ₹10,000.00 per month

Benefits :

- Flexible schedule
- Leave encashment
- Paid sick time

Ability to commute/relocate:

- Kharar, Punjab: Reliably commute or planning to relocate before starting work (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person

📌 IT Support Technician(Freshers to 6months) (Kharar)
🏢 Ai Creatives Web Solutions
📍 Kharar