Company : InteleCorp Software (I) Pvt Ltd

Location : CBD Belapur,Navi Mumbai

Company Brief : Job Summary : We are in search of a seasoned Customer Support Executive experienced in outbound sales within the U.S. market. The role involves not just customer service but primarily focuses on sales activities. Performance-based incentives are a significant part of the compensation structure.

Responsibilities :

- Outbound Sales: Conduct outbound calls targeting potential customers, focusing on sales targets in the U.S. market.
- Customer Service: Deliver outstanding customer service by resolving queries and addressing issues effectively.
- Prospect Conversion: Turn lost opportunities into leads by reconnecting and offering alternative solutions.
- Referral Sales: Encourage and facilitate sales through customer referrals, offering incentives to customers who bring in additional business.
- Team Collaboration: Collaborate with other internal departments to optimize the customer experience.
- Performance Metrics: Maintain high levels of performance, meeting or exceeding set metrics.
- Shift Management:



Willingness to work in rotating shifts covering the US/UK/Australia time zones.

Requirements :

- Fluent in English (English Medium Primary Education preferred).

Experience :

- A minimum of 1 to 2 years in a U.S. outbound sales process is mandatory.

Skills :

- Communication: Excellent soft language skills, having undergone Voice and Accent Neutralization (VNA) training.
- Technical Skills: Basic understanding of Excel and prior experience working with a CRM are essential.
- Shift Flexibility: Ability to work in rotating shifts for the US/UK/Australia markets.

Location Requirements : Location: Must be located in Navi Mumbai or willing to relocate.

Job Types : Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits :

- Flexible schedule
- Provident Fund

Experience :

- International voice process: 1 year (preferred)

Location :

- Navi Mumbai, Maharashtra (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person

📌 International Sales Executive (Us Process) (Navi Mumbai)
🏢 Intelecorp Software
📍 Navi Mumbai