- Make outbound calls to potential customers to promote products/services
- Handle inbound inquiries and provide accurate information
- Generate and qualify leads for the sales team
- Maintain a database of customer interactions and follow-ups
- Achieve daily/weekly/monthly call and conversion targets
- Build and maintain strong customer relationships
- Address customer queries and resolve issues effectively
Requirements :
- Proven experience as a telecaller, telemarketer, or similar role (preferred)
- Excellent communication and interpersonal skills
- Ability to persuade and negotiate effectively
- Basic computer knowledge (MS Office, CRM tools)
- Strong organizational and time management skills
- Fluent in Hindi and/or English (regional languages are a plus)
Education & Experience :
- Minimum: 12th pass / Graduate in any field
- Prior experience in sales or customer service is an advantage
Salary & Benefits :
- Fixed salary + performance-based incentives
- Training and career growth opportunities
- Friendly and supportive work environment