Position : Senior Analyst Location : Mumbai (Vidyavihar) Salary : ₹4 - ₹6 LPA Working Days : 6 Days a Week

About the Role

Key Responsibilities: Customer Support & Client Management

- Act as the primary point of contact for assigned customers and clients.
- Handle customer queries, concerns, and service requests professionally.
- Build and maintain strong relationships with clients to ensure high levels of customer satisfaction.
- Provide regular updates and reports to clients regarding ongoing activities and outcomes.

Financial Analysis & Reporting

- Analyze financial statements, business reports, and operational data.
- Interpret financial metrics and prepare analytical reports for management review.
- Identify trends, risks, and opportunities through data analysis.
- Generate periodic MIS reports and performance dashboards.

Business Development Support

- Identify potential business opportunities during customer interactions.
- Promote and pitch relevant products/services to existing clients wherever applicable.
- Coordinate with internal sales and business development teams for lead conversion.
- Support revenue growth initiatives through customer engagement and relationship building.

Data Management & Excel Analysis

- Create and maintain complex Excel reports and trackers.

- Utilize advanced Excel functions including:

- Pivot Tables

- VLOOKUP/HLOOKUP/XLOOKUP

- Conditional Formatting

- Data Validation





- Dashboards and Reporting

- Basic Data Analysis and Forecasting

- Ensure data accuracy and timely reporting.

Required Skills & Qualifications

- Bachelor's Degree in Finance, Commerce, Business Administration, Economics, or a related field.
- 3-6 years of experience in Customer Support, Financial Analysis, MIS, Business Analytics, or a similar role.
- Solid understanding of financial statements and financial reporting.
- Advanced proficiency in Microsoft Excel.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving abilities.
- Ability to identify business opportunities and engage clients effectively.
- Experience in client-facing roles will be an added advantage.

Preferred Qualifications

- Experience working with financial reports, business analytics, or customer success functions.
- Exposure to CRM tools and reporting systems.
- Understanding of sales processes and business development activities.

Key Competencies

- Customer Relationship Management
- Financial Analysis
- Business Acumen
- Advanced Excel Skills
- Communication & Presentation
- Attention to Detail
- Stakeholder Management
- Problem Solving & Decision Making

Compensation : ₹6 - ₹7 LPA Location : Vidyavihar, Mumbai Work Schedule : 6 Days Working (Work from Office)

Pay: ₹400,000.00 - ₹600,000.00 per year

Work Location: In person

📌 Senior Analyst (Vidyavihar)
🏢 Mongoose Minds Private
📍 Vidyavihar