31 Oct
|
Cubic HR
|
Gopalpur
Job Title: Sales Coordinator
Location : Chinar Park, Kolkata Salary : ₹16,000 - ₹18,000 per month Experience Required : Minimum 4 Years
Job Summary
Key Responsibilities1. Telecalling & After-Sales Coordination
- Call existing clients for after-sales follow-up and support.
- Handle B2B customer communication professionally.
- Understand customer requirements and coordinate internally for resolutions.
- Maintain regular interaction with clients to ensure customer satisfaction.
1. Database Management
- Maintain and update customer call records.
- Manage installation and service-related data systematically.
- Prepare reports and maintain proper documentation of customer interactions.
- Customer Relationship Management (CRM)
- Collect customer feedback through regular follow-up calls.
- Identify new customer requirements and business opportunities.
- Build and maintain strong long-term relationships with existing clients.
- Collect and maintain data of new prospects and potential clients.
- Minimum 4 years of experience in Back Office, Telecalling, CRM, or Sales Coordination.
- Good communication and interpersonal skills.
- Ability to work independently and manage multiple tasks efficiently.
Preferred Skills
- Customer handling and follow-up skills.
- Strong coordination and organizational abilities.
- Professional telephone etiquette.
Pay: ₹16,000.00 - ₹18,000.00 per month
Advantages :
- Provident Fund
Application Question(s):
- Do you have experience in B2B or industrial sales coordination?
- How many years of experience do you have in tele calling, customer support, or CRM activities?
- Have you handled after-sales customer follow-up calls?
- Are you comfortable with maintaining customer databases, call records, and Excel reports?
- Can you communicate professionally with existing clients and handle customer complaints or feedback?
- Are you comfortable working from Chinar Park, Kolkata?
- What is your current salary and expected salary?
- How soon can you join?
- Do you have experience in handling installation/service coordination data?
Experience :
- sales coordinator: 4 years (preferred)
Work Location: In person
📌 Sales Coordinator (Gopalpur)
🏢 Cubic HR
📍 Gopalpur